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Field Service Representative
Grand Forks AFB, ND
Role and Responsibilities
Summary
The Field Service Representative (FSR) will be responsible for maintaining the simulator and providing on-site support to the customer.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Perform corrective maintenance as required to maintain a minimum simulator availability of 98%.
Perform scheduled preventive maintenance per the appropriate procedures for a particular training device.
Provide technical assistance in identifying, evaluating, and developing processes to improve reliability and maintainability of the training devices.
Perform operational daily tests (preflight) as required on the flight training devices.
Support Instructors and crews in operation of training devices.
Applies comprehensive technical knowledge to solve complex problems, those typically solved by properly interpreting maintenance manuals or similar documents.
Capable of interpreting and working with computer systems utilizing various operating systems.
Maintains required documentation of maintenance activities.
Monitors and tracks the repair status of inoperative equipment and documents maintenance activities utilizing the logistics management data base system.
Diagnoses malfunctions of computers and associated equipment and performs operability/readiness tests and repair.
Performs systems interface/fault isolation.
Applies fundamental troubleshooting procedures in the maintenance of interfaces and peripheral equipment used with computers.
Interprets mechanical, electrical, schematics, and system drawings for troubleshooting and diagnosis.
Provides networking and information systems support on training devices and networks.
Perform facility/housekeeping in areas not covered by janitorial services contract as required to maintain a safe and clean work environment.
Other duties assigned
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